Hours and terms of Tiva IT Support

Welcome to Tiva IT support. Our Support Desk is available Monday to Friday (excluding public holidays and periods of closure) from 8.00am to 6.00pm.

To log a support issue please call +44 (0) 1252 757776 or email support@tiva-it.com





We operate a 2-hour SLA, meaning we work to respond to all tickets within 2 hours.

Don’t just take our word for it!

Tiva look after all the IT in our UK office. They work with our French Parent company to implement the UK part of worldwide projects. We have a number of remote users who require constant access to our systems in the UK upon which we are very reliant. The Tiva staff are always knowledgeable and helpful

Sue Hoefling Ceva Santé Animale

So, What do you think?

You may be satisfied with your technology, but could it be better?
If your values align with ours, let’s talk.

Get in touch