Hours and terms of Support

Welcome to Tiva support. Our Support Desk is available Monday to Friday (excluding public holidays and periods of closure) from 9.00am to 5.30pm.

For non-urgent support requests please complete the form below

A case reference no. will be emailed to you so that you can track your request. Your case will be responded to within 4 working hours except when we are experiencing exceptionally high case volumes.