Support

Hours and terms of Support

Welcome to Tiva support. Our Support Desk is available Monday to Friday (excluding public holidays and periods of closure) from 9.00am to 5.30pm.

For non-urgent support requests please complete the form below

A case reference no. will be emailed to you so that you can track your request. Your case will be responded to within 4 working hours except when we are experiencing exceptionally high case volumes.